Picture this you’re the IT Manager at ABC Ltd, and you have just come out of a meeting with the CEO. During the meeting the CEO announced that he wants you to install the corporate emails of all 300 sales people on their mobile devices. He is unhappy with the fact that clients are sending the sales team emails and they are not receiving them on time, as a result the clients are dissatisfied and the sales people’s productivity has dropped. ABC LTD has a Bring your Own Device (BYOD) policy, which is becoming very popular these days. Your first reaction to this decision is something like this “Oh no! I can just feel a headache coming on” which will last for the next month, which is the time it will take you to manually configure 300 emails on 300 mobile devices.
Then you come up with what seems to be a bright idea: “Why not send all sales people instructions on how to configure it manually themselves?”. You then have a reality check and know that this is not such a great idea! That would probably mean double work for you. Out of the 300 sales people you would be lucky if ten of them actually configure their emails on their devices without bothering you. Out of the remaining 290, ninety of them will try to do so and not manage to, meaning that they will then come to you saying: “The instructions you sent us were not clear enough or were confusing” and you will have to fix whatever mistakes they have made which will probably take up more time than if you just configured them manually in the first place. The remaining 200 won’t even try and will just come to you anyway. So that idea is dropped as fast as it came to you! Seems like you have your work cut out for you for the next month, right?
Perhaps not! What about trying a Mobile Device Management Solution? I know! They don’t remotely configure emails on Android devices, and it just happens that most of the devices in your organisation are Android ones since they are more popular than iPhones lately. That would have probably been a correct statement a few days ago. 3CX has released the new version of 3CX MDM, version 6.3 which incorporates the most popular commercial Android email client – AquaMail. What does this mean? This means that you can skip the headache caused by manually configuring corporate emails on mobile devices as it can all be done remotely with just a few clicks of your mouse. Yes, you did read that sentence correctly. No more interruptions from colleagues trying to configure their corporate email on their mobile device, no more frustration and you can save a lot of money on painkillers too!
Remotely configuring and deploying corporate email on mobile devices has become a piece of cake. Whereas before it would have taken up a lot of your time to configure 300 emails on 300 devices now it will hardly take up any. And not only configuring and deploying corporate emails can be done remotely! Remember you’re the IT Manager at ABC Ltd. You have finally configured all corporate emails on all 300 sales people’s devices with 3CX Mobile Device Manager version 6.3. It was all done remotely through AquaMail and you are feeling really happy with yourself and the CEO is happy too.
Then John one of the Sales Managers decides to leave the company, without giving any notice. Since ABC Ltd has a Bring your Own Device (BYOD) policy John is not obliged to come into the office and hand in his mobile device. But he has valuable corporate data stored on that device! What do I mean with valuable corporate data? Client’s information such as proposals and contact details, confidential in-house information that you really don’t want falling into the wrong hands, emails, attachments and so on. Regardless if the device is his own, the data belongs to the company. You tried calling him and asking him to bring the device into the office to retrieve the data but he is not returning your calls.The good news is that John doesn’t have to come to the office. 3CX Mobile Device Manager version 6.3 allows you to remotely wipe corporate emails and attachments on mobile devices. So you just open up your 3CX MDM dashboard and wipe all corporate email and attachments off the device without affecting any of John’s personal emails either.
In our next blog post we will provide you with a step by step guide on how to remotely configure, deploy and wipe corporate emails on mobile devices, so you can see for yourself how easy it is!